|  Nokia 6820 as a development of business 
phone idea Nokia was the first company to present a phone with a new 
clamshell-like design featuring a built-in QWERTY keyboard 
when opened, and when closed the resembles a classical mono-block. 
The only thing which was used in the 6800 
from the world of clamshell phones – is a flipping keyboard, 
that’s why the phone turned out special and one of a kind. 
The 6800 didn’t become very popular. After all, it was bigger 
than most usual business phones and most of the new features 
were specifially made for more comfortable work when SMS messaging. 
Undoubtedly, the Nokia 6800 had an e-mail client, however 
it was limited in its possibilities (even text file attachments 
were not supported). Furthermore, it didn’t have Bluetooth 
while other similar phones in the same category did. Nokia 
realized the mistakes made and introduced two new phones that 
will replace the 6800. Meet the siblings, the 6810 and the 
6820. The first new model doesn’t have anything excitingly 
new besides updated functions, but with the second it’s a 
different ballgame – and that model is what this review is 
all about.    The first issue the developers decided to change was the 
phone’s size, making it smaller and comparable with other 
Series 40 phones, (107x47x20 mm) and weighing 100 grams. So 
from now on you can carry it anywhere without being forced 
to plan what you’ll wear.      The phone fits nicely in your hand, and the lack of Volume 
Control buttons on it’s side is explained by the phone’s design.   The smaller size also means reducing the QWERTY-keyboard’s 
size and external keypad. It’s rather small, and if you compare 
it to the Nokia 6800 or 6810 it’s convenience will be significantly 
less. For people with big hands typing is still no problem, 
but it isn’t comfortable. On the other hand it doesn’t take 
long getting used to it. In any case, the QWERTY-keyboard 
is a lot more convenient than the keypad and allows typing 
far more rapidly.    In the 6800 contact-groups were located on top, but the 
new phone doesn’t have them and it looks more neat. The power button and one of the soft-keys were moved to 
the front side, so now they’re available even with the phone 
keyboard open. There are three soft-keys for the phone, but 
only two of them are available in each mode. Upper key works 
only when the phone’s keyboard is open where it turns into 
the left soft-key.  The joystick supports not only 4-way moving but also reacts 
to pressing. It’s a big plus, because while navigating the 
menu you won’t have to look for other keys in order to operate. 
An LED is built inside the joystick, so it looks rather stylish. The digital keyboard looks stylish and the buttons are 
big enough, although it’s full travel length is rather short. 
Mainly because another keyboard is located on the other side, 
and Nokia decided not to increase the thickness of the phone. 
If we compare the 6820 keyboard to the one on the 6800, using 
it will be the same. Meanwhile, of course there is a difference 
if you compare it with other phones.    The keypad backlight colour is pastel-blue and not very 
bright and the font is clearly seen only in complete darkness. 
During usual conditions – symbols merge and the brightest 
spot on the phones are two glowing arcs, which is not what 
we’ve been expecting to say the least. Nokia obviously decided 
giving top priority to design, instead of ergonomics.      The display is standard for series 40 phones, no big differences. 
It has a 128x128 pixel resolution (28x28 mm), displaying up 
to five text lines plus two used for service needs. When the 
display is exposed to direct sunlight it becomes pale, although 
it’s still possible to read the text shown on it. The display 
can show up to 4096 colours, which doesn’t seem a big accomplishment 
in the year 2004.      The number of colours is one factor that allows us to predict 
a release of a Nokia 6820 follow-up with a better screen and 
some minor changes. We believe that this phone will be released 
in May, and most likely have something like 6840 as a title. 
Another new feature that may appear is an MMC-card slot, just 
look at the place located near the SIM-holder.   On the other hand, models with index 40 will be featuring 
a Push to Talk (PTT) function, a sort of walkie-talkie function 
used in cellular phones. Business phones like every 6000 series 
model will most likely have this feature installed. There, 
it wasn’t hard to predict the phone after 6820 released by 
Nokia now, was it? The Nokia 6820 battery is the BL-5C, which is well-known 
for being used in other models, but here it’s built-in 
into the back cover which is similar to the Siemens SL45 system. 
It’s also a rather original decision, which leads to 
the little problem. The problem is that after some time the 
battery starts shaking a little, which is rather annoying, 
so if you shake the phone, you’ll hear the battery moving. 
   The battery capacity is 850 mAh and Nokia claims that the 
phone can work up to 10 days in stand by mode and 7 hours 
during the talk. While we were testing the phone, it worked 
for four days with one hour of talking and minimum usage of 
other functions (up to 20 minutes for games, alarm clock, 
SMS) daily. It takes slightly more than 1.5 hrs for the phone 
to recharge. The back cover fits the phone nicely. The Pop-port is located 
on the bottom, while the IrDA is on the right side. The phone 
supports Bluetooth, which doesn’t exactly limit your choice 
as how to sync it with your PC. Like the 6220, the 6820 supports 
EDGE-networks, which will start appearing all over Europe 
by the time of its release.  A hole for a strap is located on the bottom. Obviously 
Nokia’s aim is not only to attract businessmen to this model, 
but youths as well. Nokia seems to grasp that dividing each 
series as much as possible and directing at specific types 
of customers for each model doesn’t work nowadays, which is 
probably why the designers try to combine them.  We believe that the prime consumers of this model will 
be people between the age of 23-40 with an above average income. 
This kind of people don’t need Pocket PC but most likely need 
typing their SMS’s in a more convenient and faster way. Looks 
like from now on the 6000 series will be providing multiple 
fashion solutions (8000 series) as well. In order to open the keyboard shell you will most likely 
need to use both hands. As soon as you achieve fixed position 
– you’ll hear a click. The image on the screen will rotate 
90 degrees. The joystick coordinates will change as well. 
Note that the camera doesn’t work when the phone is in this 
mode.  We expected the Nokia 6820 to have a built-in VGA camera, 
but it turned out to be different. The camera has a 355x288 
pixels (CIF) resolution. It’s similar to the ones used in 
the Nokia 
7250 and the 3200. However, it also supports video recording. MenuIt’s a basic Nokia phone main menu, which is introduced 
by a list of icons with titles. Just like in all recent models 
you have the ability to change the main menu look to a table 
of icons (9), like the one used in Siemens phones. You can 
use shortcut number navigation in both variants. Nokia 6820 
has 3.5mb of dynamic memory, which can be used for your personal 
needs. Let’s proceed reviewing the main functions of the 6820. 
 Phonebook. Several phone numbers can be 
assigned to one entry. Furthermore, there are certain icons 
for every phone number type (home, work, mobile, fax). The 
number you enter first will become default for this entry. 
You can change it later if necessary.     Each name can be associated with an image or a photo. At 
last! The image will be moved to a special folder and resized 
to appropriate format. It’s a great feature overall, especially 
because the original image will not be modified. On the other 
hand, resizing will result in even worse quality, and it becomes 
quite hard to recognize the face. The picture will be displayed 
when you get an incoming call as well as the name.    You can also specify e-mail, homepage and leave a small 
text note for every entry in the phonebook. The Nokia 6820 
has a USER ID field which is required for Mobile Instant Messaging 
System, which is similar to ICQ. This feature is not yet supported 
by European operators.    Disregarding the fact that the phone has dynamical memory, 
there is a certain limit for the number of entries made. The 
Nokia 6820 limit is 1000 entries, although most likely it 
will be enough for the most users. As expected nowadays, the phone supports groups for phonebook 
entries and each group can be assigned a personal ringtone. 
Up to 50 voice dialing records can be used for entries.  Messages. Normal keyboard makes typing 
a lot easier, that’s why Nokia decided to provide this model 
with all possible enhancements for text communication. SMS 
sending/receiving is not a surprise, nor is T9 support. The 
phone supports EMS, although it’s just Nokia Smart Messaging, 
which means sending and receiving pictures in its own Nokia 
format, also compatible with other phone producer’s phones 
(Samsung, LG, Motorola). The phone only has 10 graphical templates 
which are simple images which are known since 4-5 years back. 
Keeping a tradition is always nice, but we definitely wanted 
to see something new and modern. Unfortunately, the phone 
doesn’t support “real” EMS, the messages sent to our Nokia 
6820 weren’t readable at all.         Distribution lists can be formed, if you wish to send one 
sms to several people at once.    Limitations for MMS which were a fact in the first series 
40 phones were removed. You can also create several pages 
of slides and add your own files to each page (images, photo, 
ringtones). Message's size is limited but the number of attached 
objects is unlimmited. You can even send voice notes and video 
clips made by the built-in camera.  The E-Mail client is ascetic, it not supports attached files.  The E-Mail client uses POP3 or SMTP-protocols 
only.  The phone also supports BlackBerry messaging system, which 
is popular in the USA. But neither in Russia, nor in Europe 
is it supported, which is why we won’t describe it further 
in detail.   This phone supports the Chat function, which was initially 
introduced in the Nokia 3310, and no major changes have been 
made since then.   Call list. Consists of a traditional list 
of Received, Dialed and Missed calls (totally three lists). 
Each list can store up to 20 numbers. The call length and 
cost is shown here as well. Mixed call list is absent, though 
it in my opinion it is not very convinient. Gallery. A basic set of various folders 
is located in this menu. Pictures taken with the camera are 
stored in a separate folder. When you’re previewing 
images, you can start the built-in editor that will allow 
you to modify the picture somewhat. You can set up frames 
for any image and customize it the way you want it to be. 
From now on you can experiment with different frames without 
being aware of ruining the original. Some pre-installed ClipArt 
pictures can be placed in existing images, and moved at will. 
Finally, you can decrease the picture size by cutting off 
unnecessary parts (by block). That’s what the built-in 
editor has to offer.          A new item appeared in the Gallery Index - about copyright. 
Seems that Nokia decided to include it because of major operators 
who wanted to make sure their logos and ringtones were protected 
by international copyright laws. Pictures that are protected 
are also locked from being moved or sent anywhere. The only 
thing you can do with them – is to delete it or use 
it as wallpaper/screensaver/ring tone.  Settings. From here you can set up wallpapers, 
contrast level, colour schemes, automatic key-lock and shortcuts 
for the left soft-key.    Profiles are located in this menu as well. The many profiles 
can be set by you to activate at different scheduled times. 
Also the type of tone, volume and vibrating alert, keyboard 
tones and SMS alert type can be set up in each and every profile. 
For the first time Nokia has also introduced a call filter 
- an analogue feature that Siemens phones has been equipped 
with for a long time. Basically it’s about setting filters 
for allowed calls. I.e. you can set a filter for Phonebook 
entries, and as a result only calls from listed phonebook 
contacts will be accepted. If someone not listed will call 
– your phone won’t ring, instead it‘s backlight 
will flash. Changing profiles by shortly pressing power button 
on the top of the phone is much easier, than doing it through 
the menu - also a standard Nokia feature.   Media. After entering this menu item you 
can use either Dictaphone or Camera. The dictaphone can store 
a maximum amount of files which are limited only by the phone’s 
dynamical memory. But obviously you can’t store more 
than a minute in each record. After a minute you’ll 
have to continue on a new recording, until either the memory’s 
depleted or you’re fed up with restarting on a new file 
after every minute. The built-in camera produces pictures in CIF-resolution 
(355x288 pixels) and in portrait mode (80x96 pixels). The 
picture quality in the display isn’t as good as it could 
have been. However, after transferring them to a PC they look 
slightly better. The camera supports night-shot mode and three 
types of image qualities. All photos are stored in JPEG format. 
   Video clips can be recorded at 15 frames per second (3GP 
format, 128*96 pixels) with a maximum length of two and a 
half minutes. The quality is average and the sound is often 
out of sync. You can’t really make good use of this 
feature. Organizer. This feature is similar to 
the standard used in other Nokia phones (for example, Nokia 
6610). You can enter 100 to 500 entries depending on their 
length. Automatic deletion of old entries can be enabled. 
The Calendar can be viewed monthly and dates can be accessed 
as well.    The To-Do List has the option to set a deadline for each 
entry. Notes. Up to 3000 symbols in each note, an improvement 
comparing with the Nokia 6800.    The Alarm Clock is basic - as usual you can set it to go 
off on a specific time.   This menu also has a feature called the ‘Wallet’, 
where you can store personal details about credit cards, passwords 
etc. and it also requires a password to access these entries. Applications. This menu hosts various 
applications and games. The Nokia 6820 supports Java and the 
handset we were testing had five preinstalled games. Even 
though, most likely this number will decrease when released, 
more applications will be introduced instead. World Time for 
example. On the other hand the Nokia 3200 doesn’t have 
any applications at all, only games. Guess we’ll just 
have to wait for the official sales to start in and see for 
ourselves. But in any case, you can download any software 
yourself when that time comes.             Services. A WAP-browser v2.0 can be accessed 
from this menu.  ImpressionsThe network quality is usually good when it comes to Nokia 
phones and no problems were encountered during our testing 
period. It’s hard to expect any problems from this platform, 
which has proven itself dozens of times. This model has as 
Nokia’s latest phones do 16-channel ringtones, but it 
sounds a lot better than in previous models. I don’t 
know exactly the reason why, but most likely Nokia has changed 
some hardware, because Nokia 7200 has the same improved “politones”. 
 One of the new technologies used in this phone is EDGE 
which becomes an indispensable part of the latest Nokia phones. 
And finally the Bluetooth feature works as it should, which 
also counts as a strength when summing up the 6820 features. 
This phone is primarily made for people enjoying to write 
– regardless of messaging form – and without the 
us for anything else. It is NOT a smartphone which is often 
demanded by businessmen. Even if it’s possible, checking 
mail on this small screen is not comfortable to say the least 
and involves a lot of scrolling, so if you really need that 
feature do yourself a favour and choose a dedicated smartphone 
with a big screen. This phone is nothing more than best solution 
for SMS-addicts with need for basic business phone features. 
The keypad is not very convenient but the presence of the 
QWERTY-keyboard makes this disadvantage equalize. This model will ship to your local mobile phone store in 
February and the price will be set at around $400. It can 
be regarded as somewhat expensive for a phone “only” 
with great SMS support, but remember it’s still cheaper 
than the average business-class phone, as a Nokia 6600. The 
final price for this phone will be set in April-May, before 
the model gets obsolete. A new 68 series model will most likely 
be released in the Summer -04. It’s obvious that Nokia 
doesn’t expect high sales from this model and as I mentioned 
above – this is a temporary solution. It’s interesting 
that a significant part of the sales will be reached because 
of the phone’s originality, but it’s hard to forecast 
if its speciality is really necessary.  |